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GDPR Compliance

Last updated: October 2, 2026

General Data Protection Regulation

Although Dawn-grove operates primarily in Canada, we recognize the rights of individuals in the European Union and comply with GDPR principles for all users who may access our services.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily provide information through our booking forms
  • Contract: When processing is necessary to fulfill workshop reservations and services
  • Legitimate interests: For improving our services and communicating about workshops

Data Controller Information

Dawn-grove acts as the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.

Contact: contact@dawn-grove.com

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You may request confirmation of what personal data we hold about you and receive a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data when it is no longer necessary for the purposes collected or when you withdraw consent.

Right to Restrict Processing

You may request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of your GDPR rights, contact us at contact@dawn-grove.com with your specific request. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary based on data type and purpose:

  • Workshop registration data: retained for 2 years after the last workshop attendance
  • Email communications: retained for 1 year unless ongoing correspondence is active
  • Financial records: retained for 7 years to comply with tax regulations

Data Transfers

Your personal data is primarily stored on servers located in Canada. If data is transferred outside Canada or the EU, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Security

We implement technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using SSL/TLS protocols
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and updates
  • Secure backup procedures

Third-Party Processors

We work with third-party service providers who process data on our behalf. These processors are contractually bound to protect your data and process it only according to our instructions. They include:

  • Email service providers for sending communications
  • Web hosting services for website operation

Changes to GDPR Compliance

We may update this GDPR compliance statement to reflect changes in regulations or our data practices. Updates will be posted on this page with a revised date.

Dawn-grove

Canadian ceramic artistry rooted in tradition, shaped for today.

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Reach us

contact@dawn-grove.com

The information provided on this website is for educational purposes. Results from workshops may vary based on individual skill development and practice. We recommend consulting with professional ceramicists for specific project guidance. Our services support creative exploration and should not replace formal artistic training where required.

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